SHACK’S CUSTOMS

TERMS OF SERVICE

OVERVIEW

This website is operated by Shack. Throughout the site, the terms “we”, “us” and “our” refer to Shack. Shack provides this website — including all information, tools, and services available from it — to you, the user, conditioned upon your acceptance of the terms, conditions, policies, and notices outlined here.

By accessing our site or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or accessible via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our site. By accessing any part of it, you agree to be bound by these Terms. If you do not agree, you may not use the site or our services. If these Terms are considered an offer, acceptance is strictly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. Shack reserves the right to update or change any part of these Terms by posting updates to our website. It’s your responsibility to check this page periodically. Continued use of the site after changes are posted constitutes acceptance of those changes.

Our store is hosted by SG Hosting Inc., which provides us with the e-commerce platform that enables us to offer products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for unlawful or unauthorized purposes, nor may you violate any laws in your jurisdiction (including copyright laws) while using our Service.

You must not transmit any malicious code, including viruses or destructive scripts.

Any breach of these Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from Shack.

Headings in this agreement are for convenience only and do not affect the Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Shack is not responsible if information on this site is inaccurate, incomplete, or outdated. Content is provided for general reference and should not be relied upon without consulting more accurate or timely sources. Use of site material is at your own risk.

Historical content may appear on the site and is provided for reference only. We reserve the right to modify site content at any time, but are not obligated to update it. You agree to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

Shack is not liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.

We strive to display product colors and images accurately, but we cannot guarantee your screen’s display will match.

We reserve the right to limit sales of products or Services to any person, region, or jurisdiction, and may do so case-by-case. We may also limit quantities of products offered. Product descriptions and pricing may change without notice. We may discontinue products at any time. Any offer made on this site is void where prohibited.

We do not guarantee that products, services, or information will meet your expectations or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order. These restrictions may apply to orders using the same account, credit card, or billing/shipping address. If we change or cancel an order, we may notify you using the contact details provided.

You agree to provide accurate and current account and purchase information, and to promptly update your details so we can complete transactions and contact you as needed.

For more details, see our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools we do not monitor or control.

You acknowledge that these tools are provided “as is” and “as available,” without warranties or endorsements. Shack is not liable for your use of optional third-party tools.

Use of such tools is at your own risk. You should review and approve the terms provided by the third-party providers.

We may also introduce new features or services in the future. These will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, and services may include materials from third parties.

Links to third-party websites may appear on our site. Shack is not responsible for examining or evaluating their content or accuracy, and we disclaim any liability for third-party materials, products, or services.

We are not liable for any harm or damages related to third-party transactions. Please review third-party policies before engaging. Direct any complaints or questions about third-party products to the provider.

Let me know if you’d like this formatted for your site or tailored further to reflect Shack’s tone — whether more casual, more formal, or more community-driven.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

Whether you’re responding to a request from Shack (like a contest entry) or sharing creative ideas, suggestions, proposals, or other materials on your own — by email, online, mail, or otherwise — you agree that Shack may use, edit, publish, distribute, and translate your submissions (“comments”) in any format, at any time, without restriction.

We are not obligated to:

  1. Keep your comments confidential;
  2. Compensate you for your comments;
  3. Respond to your comments.

While we may monitor, edit, or remove content we find unlawful, offensive, threatening, defamatory, obscene, or otherwise inappropriate, we are not required to do so.

You agree your comments will not violate any third-party rights, including copyright, trademark, privacy, or personal rights. You also agree not to submit anything abusive, illegal, or harmful — including malware or false information. Don’t impersonate others or mislead us about the origin of your comments. You’re responsible for what you post, and Shack assumes no liability for user-generated content.

SECTION 10 – PERSONAL INFORMATION

Any personal information you submit through Shack’s store is handled according to our Privacy Policy. Please refer to that policy for details.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Sometimes, information on our site may contain errors or omissions — including product descriptions, pricing, promotions, shipping details, or availability. Shack reserves the right to correct these issues and update or cancel orders without prior notice, even after an order has been placed.

We are not obligated to update or clarify any information unless required by law. Any date listed as “updated” should not be taken to mean all content has been revised.

SECTION 12 – PROHIBITED USES

You agree not to use Shack’s site or content for:

  • Illegal activities;
  • Soliciting unlawful acts;
  • Violating laws or regulations;
  • Infringing intellectual property rights;
  • Harassing, abusing, or discriminating against others;
  • Submitting false or misleading information;
  • Uploading viruses or malicious code;
  • Collecting personal data from others;
  • Spamming, phishing, or scraping;
  • Obscene or immoral purposes;
  • Circumventing security features.

Violation of these rules may result in termination of your access to Shack’s services.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Shack does not guarantee uninterrupted, timely, secure, or error-free access to our services.

We do not promise that results from using our services will be accurate or reliable. You agree that we may suspend or cancel services at any time, without notice.

All services and products are provided “as is” and “as available,” without warranties of any kind — express or implied — including merchantability, fitness for a particular purpose, durability, title, or non-infringement.

Shack and its team are not liable for any damages — direct, indirect, incidental, punitive, or consequential — including lost profits, data, or savings, arising from your use of our services or products. This applies even if we’ve been advised of the possibility of such damages. In jurisdictions where limitations on liability are restricted, our liability will be limited to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Shack, its affiliates, partners, officers, employees, and service providers from any claims or demands — including legal fees — arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, that portion will be severed and the rest will remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain in effect until terminated by you or Shack. You may end this agreement by ceasing use of our services and notifying us.

If we believe you’ve violated these Terms, we may terminate your access without notice. You’ll remain responsible for any outstanding charges up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies or rules posted by Shack, represent the full agreement between you and us. They override any prior agreements or communications.

Any ambiguity in these Terms will not be interpreted against Shack.

SECTION 18 – CHANGES TO TERMS OF SERVICE

You can review the latest version of Shack’s Terms of Service on this page at any time.

We reserve the right to update or change these Terms at our discretion. It’s your responsibility to check for updates. Continued use of our site or services after changes are posted means you accept those changes.

LIMITED LIABILITY COMPANY

SHACK’S CUSTOMS

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